Authentication (Password, OAuth2, etc.):. Connection Security (SSL/TLS or STARTTLS):. Work with your ISP, hosting provider, network administrator, IT manager, or SysAdmin to get the correct settings for your email account: Postbox staff does not have access to your email credentials. To get your account up and running in Postbox, follow these troubleshooting steps in order.ġ) Ensure that you have the correct settings for your account Some external factors may prevent Postbox from connecting to your account. If your IMAP/POP email server is correctly configured, and if the correct settings are entered into Postbox, it will connect. Go back to the app and try signing in again.Note: There are currently no known issues that would prevent Postbox from interoperating with POP, IMAP or SMTP servers. Enter your username and password, then enter the letters on the screen. If you still can’t sign in to your account on the app, try the following: Learn more about how to sign in using App Passwords. Use an App PasswordĪn App password is a 16-digit passcode that gives a non-Google app or device permission to access your Google Account. Learn more about less secure apps and your Google Account. You can also sign in to your Google Account using all Google products, like Gmail. 
You can sign in to your Google Account from any third-party app that has the "Sign in with Google" option. If an app doesn’t meet our security standards, Google might block anyone who’s trying to sign in to your account from it. Try updating the app or your device's operating system. If the app or the operating system on your device is out-of-date, you might not be able to connect it to your Google Account. If you’ve entered your password correctly but you’re still getting the error, you might need to update the app or use a more secure app. Sometimes you’ll see a "Password incorrect" error when you sign in to Google with a third-party app, like Apple’s Mail app, Mozilla Thunderbird, or Microsoft Outlook.
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